Delete your Cheramor account
You can delete your account and everything in it at any time.
In the app
- Open Cheramor and go to Settings.
- Under Privacy & data, tap Delete account.
- Confirm it's you, then follow the steps on the screen.
Without the app
If you no longer have Cheramor on your phone, email privacy@cheramor.com from the email address on your account and ask us to delete it. To keep your information safe, we only act on requests from that address.
What happens
- Your journal and Tell Me Anything entries, survey answers, profile, Conflict Coach sessions, tip history and your account itself are deleted.
- You have 14 days to change your mind. Until then, sign back in and choose "Keep my account" to cancel. After 14 days, the deletion is permanent.
- If you're linked with a partner, you're unlinked right away. Your partner only sees that you're no longer linked.
- Our system logs, which never contain what you wrote, are deleted automatically after 30 days. Our AI provider may keep text it processed for a limited time under its own terms.
Delete some of your data and keep your account
- A journal or Tell Me Anything entry: in the Journal tab, tap Delete on the entry. It's removed right away, along with what Cheramor worked out from it.
- A Conflict Coach session: open it and tap Delete. Sessions are also deleted automatically 30 days after they start.
- Your growth answers: on the growth screen, tap Delete my growth answers.
- Anything else: email privacy@cheramor.com from the email address on your account and tell us what you'd like deleted.
More detail is in our Privacy Policy. Questions: privacy@cheramor.com.